Leasing Consultant VA

Converts rental enquiries into signed leases by responding fast, showing properties well and guiding applicants through screening, so vacancies are filled quickly with quality tenants.

Description

A Leasing Consultant VA helps turn rental enquiries into completed applications and signed leases. They can respond to prospective tenants, organise viewings, present properties, process applications, coordinate screening and manage follow-up. Outsource Teams provides top 1% vetted talent with leasing or property management experience, no lock-in contracts and a replacement guarantee, helping property teams respond quickly to enquiries and keep the leasing pipeline moving.

Responsibilities

  • Respond to rental enquiries by phone, email and text within minutes.
  • Qualify prospective tenants and schedule and coordinate viewings or virtual tours.
  • Present properties, answer questions and follow up to secure applications.
  • Process applications, run screening and verify references and income.
  • Prepare lease documents and coordinate signing and move-in.
  • Post and refresh rental listings on Zillow, Apartments.com, Rightmove or realestate.com.au.
  • Track enquiries, showings and conversions in the CRM.
  • Maintain waiting lists and follow up with prospects who did not proceed.
  • Report weekly on leasing activity and vacancy status.

Software & Tools

PropertyMe PropertyTree 1Form Ailo DocuSign Microsoft Excel AppFolio RentCafe Alto

Requirements

  • 5+ years in leasing, rental sales or property management.
  • Experience with leasing platforms and CRMs such as AppFolio, Buildium, Yardi or Knock.
  • Understanding of tenant screening, fair housing and leasing regulations in the client's market.
  • Persuasive, friendly spoken English and clear written communication.
  • Sales-driven with strong follow-up discipline.
  • Organised with applications, documents and deadlines.
  • Reliable high-speed internet, a headset and backup power, available during the client's leasing hours, including weekends where required.

Frequently Asked Questions

What can they manage with prospective tenants?

They can respond to enquiries, qualify prospects, organise property viewings, answer questions, follow up after inspections and help applicants progress through screening and lease signing.

Can they process rental applications?

Yes. They can process applications, arrange screening, verify references and income, prepare lease documentation and coordinate signing and move-in.

What systems can they work with?

They can work with PropertyMe, PropertyTree, 1Form, Ailo, DocuSign, Microsoft Excel, AppFolio, RentCafe and Alto.

How experienced are the candidates?

Candidates are expected to have at least five years in leasing, rental sales or property management.

How much does it cost?

Rates are listed in USD at $7 per hour for entry-level talent, $9 per hour for intermediate and $12 per hour for senior talent. Both full-time and part-time options are available.

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