Appointment Setter VA
Books qualified meetings and demos into the sales team's calendar through outbound calls and follow-up sequences, so closers spend their time selling instead of chasing.
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Description
An Appointment Setter VA focuses on turning leads into qualified sales meetings through outbound calling and structured follow-up. They can pre-qualify prospects, coordinate calendars, send reminders, reschedule no-shows and maintain accurate CRM records. Outsource Teams provides top 1% vetted talent with appointment setting and inside sales experience, no lock-in contracts and a replacement guarantee, helping closers spend more time speaking with prospects who are ready for a proper sales conversation.
Responsibilities
- Make high-volume outbound calls to warm and cold leads and book appointments for sales representatives.
- Pre-qualify prospects with discovery questions so only fit meetings reach the calendar.
- Coordinate availability between prospects and reps using Calendly or similar to avoid conflicts.
- Run multi-touch follow-up cadences by phone, email and SMS to convert leads into booked meetings.
- Send confirmations and reminders and reschedule no-shows to protect show rates.
- Keep every call outcome, lead status and appointment detail accurate in the CRM.
- Follow proven scripts while adapting tone and handling objections professionally.
- Report daily on dials, conversations, appointments set and show rate.
- Feed back common objections and lead quality issues to the sales and marketing teams.
Software & Tools
Requirements
- 5+ years of appointment setting, telemarketing or inside sales, with a track record of hitting booking targets.
- Proficiency with CRMs such as HubSpot, Salesforce or GoHighLevel and with power diallers.
- Experience with scheduling tools such as Calendly and with SMS and email sequences.
- Clear, professional spoken English with a warm phone presence and quick objection handling.
- Resilient with rejection and disciplined about daily activity targets.
- Basic understanding of B2B and B2C sales processes and lead qualification frameworks.
- A quiet, dedicated workspace with reliable high-speed internet, a USB headset and backup power, available during the client's calling hours.
Frequently Asked Questions
What can they handle before a meeting is booked?
They can make outbound calls, pre-qualify prospects, run follow-up sequences and coordinate suitable appointment times with your sales team.
Can they help reduce no-shows?
Yes. They can send confirmations and reminders and follow up missed appointments to reschedule them.
What systems can they work with?
They can use HubSpot, Calendly, GoHighLevel, Aircall, LinkedIn Sales Navigator and Salesforce.
How experienced are the candidates?
Candidates are expected to have at least five years in appointment setting, telemarketing or inside sales with a history of meeting booking targets.
How much does it cost?
Rates are listed in USD at $5 per hour for entry-level talent, $7 per hour for intermediate and $9 per hour for senior talent. Both full-time and part-time options are available.
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