Salesforce Administrator VA
A senior Salesforce Administrator configures, secures and maintains your Salesforce org, building the automation, reports and user setup that keep sales, service and marketing teams working from clean, reliable data.
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Description
A Salesforce Administrator VA manages the day-to-day configuration, security and data quality of your Salesforce environment. They can set up users and permissions, configure objects and fields, build Flow automations, maintain reports and dashboards and support connected applications. Outsource Teams provides top 1% vetted talent with substantial Salesforce administration experience, no lock-in contracts and a replacement guarantee, helping sales, service and marketing teams work from a cleaner and more reliable CRM.
Responsibilities
- Manage users, roles, profiles, permission sets and licences, including onboarding and offboarding, so every person has the right access and nothing more.
- Configure objects, fields, page layouts, record types, validation rules and Lightning pages to match how the business actually works.
- Build and maintain automation with Salesforce Flow, approval processes and scheduled jobs, retiring legacy Workflow Rules and Process Builder where they remain.
- Keep data clean through deduplication, import and export with Data Loader or DemandTools, and regular data quality audits.
- Create reports, dashboards and list views that give sales, service and leadership teams a clear view of pipeline and performance.
- Review security settings, sharing rules, login policies and field-level security, and audit them on a regular schedule.
- Test and roll out Salesforce seasonal releases, assessing the impact on existing configuration and communicating changes to users.
- Support connected apps and integrations such as Outlook, Gmail, marketing automation and document tools, and resolve sync issues.
- Provide day-to-day user support, deliver training sessions and maintain a knowledge base of how the org is set up.
- Document configuration changes and manage them through sandboxes and change sets or DevOps Center.
Software & Tools
Requirements
- 5+ years administering Salesforce Sales Cloud or Service Cloud in a production org with 50 or more users.
- Salesforce Certified Administrator is required; Advanced Administrator or Platform App Builder is a strong advantage.
- Deep hands-on experience with Salesforce Flow, validation rules, permission sets and the security model.
- Proficiency with Data Loader or DemandTools and with building reports and dashboards for different audiences.
- Familiarity with sandboxes, change sets and release management, and a basic understanding of APIs and integration tools.
- Excellent written and spoken English, with the ability to gather requirements from business users and explain options plainly.
- A dependable high-speed internet connection with backup power, and willingness to align working hours with the client's team.
Frequently Asked Questions
What can they manage inside Salesforce?
They can manage users, roles, profiles, permission sets, objects, fields, page layouts, record types, validation rules and Lightning pages.
Can they build automations?
Yes. They can build and maintain Salesforce Flow, approval processes and scheduled automation while replacing older Workflow Rules or Process Builder processes where required.
Can they improve data quality?
Yes. They can manage imports and exports, remove duplicates and run regular data quality checks using tools such as Data Loader or DemandTools.
Can they build reports and dashboards?
Yes. They can create reports, dashboards and list views for sales, service teams and management.
Can they manage security and access?
Yes. They can review sharing rules, field-level security, login policies and user permissions to help ensure people have the appropriate level of access.
What tools can they use?
They can work with Salesforce Sales Cloud, Service Cloud, Flow Builder, Data Loader and Salesforce Reports & Dashboards.
How much does it cost?
Rates start at $9 USD per hour for entry level, $12 USD per hour for intermediate and $15 USD per hour for senior talent. Full-time and part-time options are available.
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