Ecommerce Store Administrator (Shopify, Amazon, eBay) VA

Runs the daily administration of a store across Shopify, Amazon and eBay, keeping listings, orders, stock and pricing in sync so every channel sells without errors.

Description

An Ecommerce Store Administrator VA manages the day-to-day operation of an online store across Shopify, Amazon and eBay, keeping listings, stock, pricing and orders accurate across channels. They can also manage promotions, marketplace messages, account issues and weekly sales reporting. Outsource Teams provides top 1% vetted talent with multichannel ecommerce experience, no lock-in contracts and a replacement guarantee, helping businesses keep stores organised without adding more internal admin.

Responsibilities

  • Manage listings, pricing and stock across Shopify, Amazon Seller Central and eBay.
  • Sync inventory between channels using tools such as Linnworks, Sellbrite or ChannelAdvisor.
  • Process and track orders and resolve shipping, cancellation and fulfilment issues.
  • Monitor Amazon account health, policy notices and performance metrics.
  • Handle eBay cases, Amazon A-to-z claims and marketplace messages within deadlines.
  • Set up promotions, coupons and sale events on each platform.
  • Reconcile marketplace payouts and fees against orders.
  • Update product data, images and categories to platform requirements.
  • Monitor competitor pricing and adjust with repricing tools where approved.
  • Report weekly on channel sales, returns and stock positions.

Software & Tools

Shopify Amazon Seller Central eBay Seller Hub WooCommerce Klaviyo Canva

Requirements

  • 5+ years administering online stores, including at least 3 years across multiple marketplaces.
  • Hands-on experience with Shopify admin, Amazon Seller Central and eBay Seller Hub.
  • Familiar with multichannel tools such as Linnworks, Sellbrite, ChannelAdvisor or Veeqo.
  • Advanced Excel or Google Sheets for bulk uploads and reconciliations.
  • Understanding of marketplace policies, account health metrics and fee structures.
  • Precise written English for customer messages and platform case responses.
  • Detail-focused and able to spot listing or pricing errors before they cost sales.
  • Dependable high-speed internet, backup power and availability across the client's trading hours.

Frequently Asked Questions

What can they manage across the store?

They can manage listings, pricing, stock levels, orders, promotions, marketplace cases and weekly channel reporting across Shopify, Amazon and eBay.

Can they keep inventory synced across channels?

Yes. They can use multichannel tools such as Linnworks, Sellbrite or ChannelAdvisor to help keep inventory aligned across platforms.

What platforms can they work with?

They can work with Shopify, Amazon Seller Central, eBay Seller Hub, WooCommerce, Klaviyo and Canva, along with multichannel inventory tools.

How experienced are the candidates?

Candidates are expected to have at least five years administering online stores, inclu7ing at least three years working across multiple marketplaces.

How much does it cost?

Rates are listed in USD at $7 per hour for entry-level talent, $9 per hour for intermediate and $12 per hour for senior talent. Both full-time and part-time options are available.

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