Hire vetted reservation agents and travel advisors to manage bookings, itineraries and guest enquiries across your channels. We recruit, employ and manage them, so guests get quick, friendly answers and your team can focus on service.

Hourly rates · No lock-in contracts
Home Travel & Hospitality



Every role is filled by a vetted, managed VA. Open a role for the full responsibilities, requirements and pricing.
A senior Reservation Agent handles your booking enquiries, reservations, changes and cancellations across…
View full role →A senior Travel Advisor plans and books flights, accommodation, tours and travel insurance for your clients…
View full role →From-rates across 2 roles. All prices in USD. No lock-in contracts.
| Level | Hourly |
|---|---|
| Entry | $5/hr |
| Intermediate | $7/hr |
| Senior | $9/hr |
Outsourcing does not have to be risky. With Outsource Teams, you get a reliable partner who takes care of the hiring, the management, and the admin so you can focus on growth.
EXCELLENT
Based on 6 reviews
Posted on Google![]()
Julian YongTrustindex verifies that the original source of the review is Google.
I needed to fill a role urgently and found Outsource Teams. The process was seamless, fast, and very personalised to my needs. I was pleasantly surprised of the quality of hire given the tight timeframe. I’ll definitely be using them again and would happily recommend them.Posted on Google![]()
Gary ChowTrustindex verifies that the original source of the review is Google.
We employed 2 employees from Outsource Teams, The process was easy and response time was 2nd to non, Best experience so far. if your a looking on finding quality people that is cost efficient also look no further. Great for new start up company's looking to find quality and hardworking people.Posted on Google![]()
Ashley AsburyTrustindex verifies that the original source of the review is Google.
I recently reached out to Richard for help expanding my ecommerce store. He supplied 2 staff who have been excellent! I highly recommend Outsource Teams and would be happy to use their services in future.Posted on Google![]()
Refined BeautyTrustindex verifies that the original source of the review is Google.
We reached out to ScaleUp Teams on a friend’s recommendation when we needed customer support agents. From our very first inquiry, their communication was prompt, clear, and supportive. They kept us in the loop at every stage. The first hire wasn’t the right fit, but they covered our first two weeks at no charge and provided a free replacement who turned out to be exactly what we needed. The process was truly risk-free! We absolutely recommend ScaleUp Teams!Posted on Google![]()
Lamore DigitalTrustindex verifies that the original source of the review is Google.
We used ScaleUp Teams to hire a VA, media buyer and a designer. Their performance has been outstanding, helping us cut our staffing costs by more than 3× compared to local hires and scale much earlier than we thought possible. We’ll definitely be adding more team members through them.
Every VA passes a rigorous 7-step hiring process before reaching you.
A local account manager supports you and your VA throughout the engagement.
Hourly billing with no lock-in contracts, so you can scale up or down anytime.
If your VA isn't the right fit, we replace them at no additional cost.
Get clear answers about virtual assistant hiring, including what is covered, how billing works, and how our platform can help you get started.
An admin VA handles the day-to-day tasks that keep a business running: data entry and cleansing, document and spreadsheet preparation, inbox and calendar support, transcription, filing and CRM updates. They follow your processes and keep your records accurate and up to date.
The admin roles we place are Administrative Assistant, Data Entry Specialist, Data Management Specialist, Transcriptionist and Data Cleansing Specialist. Each role page covers the responsibilities, requirements and hourly rates.
Start with your recurring tasks and a short written process or screen recording for each. Your VA works inside your existing tools, and your account manager helps set priorities in the first weeks so handover is smooth and nothing is missed.
Rates start from $4 USD an hour and rise with experience. Each role page lists entry, intermediate and senior hourly rates, and there are no setup or recruitment fees and no lock-in contract.
Every candidate goes through AI screening, a recruiter review, a role-specific interview, skills testing, identity and reference checks and an infrastructure check, so only the top 1 percent reach you. If your hire is not the right fit, we replace them at no cost.
An admin VA gives you additional administrative capacity without needing another person in your office. They can handle recurring tasks remotely using your existing systems, which can be useful for businesses that need ongoing support but want more flexibility around hours, workload and where their team is based.
An admin VA typically handles recurring operational tasks such as data entry, document preparation, inbox management, CRM updates and scheduling. An executive VA usually supports senior managers more closely with diary management, meeting coordination, travel, correspondence and higher-level organisation. The right choice depends on the complexity and responsibility of the work you need delegated.
Admin VAs can work across common business tools for email, calendars, documents, spreadsheets, project management, communication and CRM management. The exact software depends on the role and your existing systems. When hiring, look for relevant platform experience or someone who can quickly learn the tools and processes your team already uses.
Give your VA access only to the systems they need, use individual user accounts, enable multi-factor authentication and avoid sharing passwords directly where possible. Password managers can provide controlled access without revealing login details. Clear permissions, confidentiality requirements and documented processes also help reduce risk when a remote team member handles business information.
Set clear responsibilities and measurable expectations around completed tasks, accuracy, response times or deadlines rather than relying only on hours worked. Regular check-ins and task management systems make progress visible. For recurring work, simple weekly targets can help you quickly see whether tasks are being completed consistently and to the required standard.
Set clear responsibilities and measurable expectations around completed tasks, accuracy, response times or deadlines rather than relying only on hours worked. Regular check-ins and task management systems make progress visible. For recurring work, simple weekly targets can help you quickly see whether tasks are being completed consistently and to the required standard.
A freelancer can suit businesses looking for direct, flexible support, particularly for smaller or short-term workloads. An agency provides a more managed hiring model, which can include recruitment, vetting and ongoing support. Consider how much responsibility you want to take for finding, assessing, managing and replacing the person yourself.
Yes. AI can automate or speed up repetitive work such as drafting, summarising and organising information, while a VA can review outputs, handle exceptions and complete tasks that need judgement or communication. In many businesses, the most practical approach is to use automation for repetitive steps and a human VA to manage the wider process.
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