Inside Sales Representative VA
Sells the client's products or services over the phone and video, handling inbound leads and outbound follow-up through to close, so revenue grows without field sales overhead.
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Description
An Inside Sales Representative VA manages sales conversations over phone and video, handling both inbound enquiries and outbound follow-up through to close. They can qualify prospects, present products or services, prepare quotes, negotiate within approved pricing guidelines and manage the sales pipeline. Outsource Teams provides top 1% vetted talent with phone-based selling experience, no lock-in contracts and a replacement guarantee, giving businesses additional selling capacity without relying on field sales.
Responsibilities
- Respond to inbound leads and enquiries quickly and qualify them.
- Run outbound calls and emails to prospects and lapsed customers.
- Present products or services, prepare quotes and close sales over the phone and video.
- Manage a pipeline in Salesforce, HubSpot or Pipedrive and forecast accurately.
- Hit monthly targets for calls, conversations and revenue.
- Upsell and cross-sell to existing accounts.
- Handle objections and negotiate within pricing guidelines.
- Coordinate with fulfilment or delivery teams after the sale.
- Report daily activity and weekly results.
Software & Tools
Requirements
- 5+ years of inside sales or phone-based selling with a record of meeting targets.
- Proficient with a CRM (Salesforce, HubSpot, Pipedrive) and a dialler or VoIP system.
- Experience selling to US, UK or Australian customers.
- Clear, persuasive spoken English and accurate written follow-up.
- Comfortable with high daily call volumes and a target-driven role.
- Skilled in objection handling and closing techniques.
- Quiet home office with reliable high-speed internet, a headset and backup power, working the client's selling hours.
Frequently Asked Questions
What part of the sales process can they manage?
They can respond to leads, prospect outbound, present products or services, prepare quotes, handle objections and close sales remotely.
Can they upsell existing customers?
Yes. The role includes upselling and cross-selling to existing accounts where appropriate.
What systems can they work with?
They can use Salesforce, HubSpot, Aircall, Zoom, LinkedIn Sales Navigator and PandaDoc, as well as CRMs such as Pipedrive.
How experienced are the candidates?
Candidates are expected to have at least five years of inside sales or phone-based selling experience with a record of meeting targets.
How much does it cost?
Rates are listed in USD at $7 per hour for entry-level talent, $9 per hour for intermediate and $12 per hour for senior talent. Both full-time and part-time options are available.
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