Virtual Assistant for Insurance

When you hire through Outsource Teams, you are not hiring an individual freelancer.

We recruit, vet, employ, and manage your virtual assistant on your behalf.

That means we handle recruitment, HR, payroll, compliance, tools, and ongoing support, while you focus on assigning work and running your business.

Our insurance VAs take recurring processing and administration away from brokers, underwriters and claims teams. They can keep documents, policy updates, renewals, claims and client follow-ups moving, giving your licensed staff more time for advice, risk assessment and client relationships without adding another local administrative hire.

The insurance roles we place are Insurance Claims Processor, Underwriting Assistant, Insurance Broker Assistant and Actuarial Analyst. Each role page covers the responsibilities, requirements and hourly rates.

Our insurance VAs work in support roles under your licensed staff, preparing documents, data and correspondence for your team to review and approve. Anything that needs a licence stays with your people.

Rates start from $7 USD an hour and rise with experience. Each role page lists entry, intermediate and senior hourly rates, and there are no setup or recruitment fees and no lock-in contract.

Every candidate goes through AI screening, a recruiter review, a role-specific interview, skills testing, identity and reference checks and an infrastructure check, so only the top 1 percent reach you. If your hire is not the right fit, we replace them at no cost.

Yes. We can place insurance VAs with independent brokers and smaller agencies that need additional capacity without building a larger local team. You can start with recurring work such as policy administration, renewals, claims support or document processing, then expand the role as your client base and workload grow.

Yes. We match candidates to your existing systems and workflows wherever possible. Insurance VAs can work in policy administration platforms, CRMs and tools such as Applied Epic, WinBEAT, Sunrise, Guidewire, Duck Creek and Salesforce, depending on their experience and the requirements of your role.

Your insurance VA works within the systems and access permissions you provide. We recommend individual user accounts, multi-factor authentication and restricting access to the information required for their role. Your own privacy, recordkeeping and compliance procedures should also define how client information and insurance documents are accessed and handled.