Travel Advisor VA
A senior Travel Advisor plans and books flights, accommodation, tours and travel insurance for your clients, manages changes and disruptions, and looks after them until they are home, so every trip runs smoothly and clients rebook with you.
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Description
A Travel Advisor VA plans and books complete trips for clients, including flights, accommodation, car hire, cruises, tours and travel insurance. They can build itineraries, issue and amend tickets, manage travel disruptions and maintain client preferences for future bookings. Outsource Teams provides top 1% vetted talent with experienced travel consultants, no lock-in contracts and a replacement guarantee, giving travel businesses reliable support from the initial enquiry through to the client’s return home.
Responsibilities
- Consult with clients on their travel needs and build itineraries that fit budget, timing and preferences.
- Book flights, hotels, car hire, cruises, tours and insurance through a GDS such as Amadeus, Sabre or Travelport and supplier portals.
- Issue, exchange and refund airline tickets accurately, including fare rules and ticketing deadlines.
- Prepare detailed itineraries, quotes and travel documents in a booking tool such as Tramada, Travelport Smartpoint or a CRM.
- Advise clients on visa, passport and health entry requirements and confirm they hold what they need.
- Manage schedule changes, cancellations and disruptions, rebooking clients quickly during irregular operations.
- Process supplier payments and client invoices and reconcile commissions.
- Maintain client profiles, preferences and loyalty details for repeat business.
- Stay current on supplier products, promotions and destination knowledge.
Software & Tools
Requirements
- 5+ years as a travel consultant or advisor in retail, corporate or online travel.
- Proficient in at least one GDS such as Amadeus, Sabre or Galileo, including fares, ticketing and exchanges.
- Strong destination knowledge and experience with major airlines, hotel programmes and cruise or tour operators.
- Clear, warm spoken and written English for consulting clients and communicating with suppliers.
- Accurate with fare rules, documentation and deadlines, and calm during disruptions.
- Travel industry certification such as IATA or a corporate travel qualification is an advantage.
- Reliable high-speed internet and backup power, with availability during the client's business hours and for occasional after-hours disruption support.
Frequently Asked Questions
What types of travel can they arrange?
They can arrange flights, hotels, car hire, cruises, tours and travel insurance for retail, corporate or online travel clients.
Can they build complete itineraries?
Yes. They can consult with clients about their budget, timing and preferences, then prepare detailed itineraries, quotes and travel documents.
Can they manage ticket changes and disruptions?
Yes. They can issue, exchange and refund airline tickets and help rebook clients when flights, schedules or other travel arrangements change.
What systems can they use?
They can work with Sabre, Amadeus, Galileo, Travelport, TravelJoy and Google Workspace, along with supplier booking portals and travel CRMs.
Can they help with travel documentation requirements?
They can advise clients on visa, passport and health entry requirements and confirm what documents are needed before travel.
How experienced are the candidates?
Candidates are expected to have at least five years of experience as a travel consultant or advisor and proficiency with at least one major GDS such as Amadeus, Sabre or Galileo.
How much does it cost?
Rates are listed in USD at $5 per hour for entry-level talent, $7 per hour for intermediate and $9 per hour for senior talent. Both full-time and part-time options are available.
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