Accounts Receivable Specialist VA

A senior accounts receivable specialist who invoices accurately, applies cash daily and follows up overdue accounts with a structured collections process, reducing days sales outstanding and keeping your cash flow predictable.

Description

An Accounts Receivable Specialist VA manages customer invoicing, incoming payments, overdue accounts and collections so businesses have clearer visibility over outstanding revenue and cash flow. They can reconcile accounts, resolve billing disputes, maintain credit terms and prepare ageing reports and cash forecast inputs. Outsource Teams provides top 1% vetted talent with significant receivables and collections experience, no lock-in contracts and a replacement guarantee.

Responsibilities

  • Raise customer invoices and credit notes accurately and on time from contracts, orders or timesheets.
  • Apply incoming payments daily from bank feeds, lockbox and payment gateways and clear unapplied cash.
  • Run a structured collections process with reminder emails, phone calls and escalation at set ageing points.
  • Reconcile customer accounts, resolve short payments and disputes, and issue statements monthly.
  • Maintain the customer master file, credit limits and payment terms in the accounting or ERP system.
  • Prepare the weekly ageing report and cash forecast inputs for the owner or finance lead.
  • Assess credit applications for new customers and recommend limits based on references and trading history.
  • Coordinate with sales and operations to resolve billing errors that hold up payment.
  • Reconcile the AR subledger to the general ledger at month end and propose bad debt provisions.
  • Prepare accounts for referral to a collections agency or legal action when internal efforts are exhausted.

Software & Tools

Xero MYOB QuickBooks Debtor Daddy Stripe Microsoft Excel Bill.com

Requirements

  • Over 5 years of accounts receivable and collections experience in a business-to-business environment.
  • Skilled in QuickBooks Online, Xero, NetSuite or Sage, plus collections tools such as Chaser or Upflow.
  • Understands credit control, dispute resolution and how to negotiate payment plans that actually get paid.
  • Confident, polite and persistent in spoken and written English on collection calls and emails.
  • Strong Excel skills for ageing analysis, cash application and reconciliation.
  • Comfortable making outbound calls during the client's business hours from a home office with fast, reliable internet and a backup power supply.

Frequently Asked Questions

What can they take care of?

They can raise invoices and credit notes, apply incoming payments, manage collections, reconcile customer accounts and maintain credit limits and payment terms.

Can they follow up overdue accounts?

Yes. They can run a structured collections process using reminder emails, phone calls and escalation at agreed ageing stages.

What systems can they work with?

They can use Xero, MYOB, QuickBooks, Stripe, Microsoft Excel and Bill.com, along with collections and ERP tools.

How experienced are the candidates?

Candidates are expected to have more than five years of accounts receivable and collections experience in a business-to-business environment.

How much does it cost?

Rates are listed in USD at $7 per hour for entry-level talent, $9 per hour for intermediate and $12 per hour for senior talent. Both full-time and part-time options are available.

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