What Is a BPO Virtual Assistant?
A BPO virtual assistant is a remote team member hired through a business process outsourcing provider to...
Take the stress out of hiring with our thoroughly vetted virtual assistants. Book a free consultation today and find the right fit for your business.


Most agencies hand you a VA and disappear. We built an entire platform to ensure
your success — because we’re not a “tick and flick” agency. We have real systems and
processes that make the difference from day one.
Assign, track, and manage tasks with our built-in Kanban board system. See what’s To Do, In Progress, Under Review, and Completed. Set deadlines, add subtasks, and never let anything fall through the cracks. Your VA sees exactly what’s expected — no confusion, no miscommunication.
Full transparency on every hour worked. Review billable hours, overtime, and approve timesheets before they’re invoiced. Track by period, filter by status, and maintain complete control. You only pay for hours you approve — no surprises on your invoice.
Keep all VA communication in one place. Send text messages, voice notes, and files. See when your VA is online. Filter conversations by clients, VAs, or admins. No more scattered WhatsApp threads or lost emails — everything is organized and searchable.
Onboard new VAs faster with our built-in training manager. Create custom training materials, templates, and collections tailored to your business. Track completion progress for each VA. Consistent onboarding means your VAs are productive from day one — not week three
No more manual tracking of annual leave and sick days. VAs submit requests through the portal, you approve or edit with one click, and everything syncs automatically. View by list or calendar, add notes, and always know who’s available
We only work with the top 1% of qualified, university graduated and experienced virtual assistants for your business.
We connect you with rigorously vetted talent matched to your needs.
You stay flexible with no lock-in contracts or upfront setup fees.
You get local support from account managers who understand your business.
Our custom client portal gives you visibility, communication, tracking, and task control.
Browse our extensive range of virtual assistants from the Philippines across multiple roles and responsibilities. From admin support to marketing, legal, sales and more, our marketplace gives you direct access to the skills your business needs.
Unlike traditional hiring or agencies, our model removes guesswork and downtime. Every VA is rigorously vetted, university graduated, and backed by our guarantee of quality and consistency — so you get reliable support that delivers measurable results.
EXCELLENT Based on 6 reviews Posted on Google Julian YongTrustindex verifies that the original source of the review is Google. I needed to fill a role urgently and found Outsource Teams. The process was seamless, fast, and very personalised to my needs. I was pleasantly surprised of the quality of hire given the tight timeframe. I’ll definitely be using them again and would happily recommend them.Posted on Google Gary ChowTrustindex verifies that the original source of the review is Google. We employed 2 employees from Outsource Teams, The process was easy and response time was 2nd to non, Best experience so far. if your a looking on finding quality people that is cost efficient also look no further. Great for new start up company's looking to find quality and hardworking people.Posted on Google Ashley AsburyTrustindex verifies that the original source of the review is Google. I recently reached out to Richard for help expanding my ecommerce store. He supplied 2 staff who have been excellent! I highly recommend Outsource Teams and would be happy to use their services in future.Posted on Google Refined BeautyTrustindex verifies that the original source of the review is Google. We reached out to ScaleUp Teams on a friend’s recommendation when we needed customer support agents. From our very first inquiry, their communication was prompt, clear, and supportive. They kept us in the loop at every stage. The first hire wasn’t the right fit, but they covered our first two weeks at no charge and provided a free replacement who turned out to be exactly what we needed. The process was truly risk-free! We absolutely recommend ScaleUp Teams!Posted on Google Lamore DigitalTrustindex verifies that the original source of the review is Google. We used ScaleUp Teams to hire a VA, media buyer and a designer. Their performance has been outstanding, helping us cut our staffing costs by more than 3× compared to local hires and scale much earlier than we thought possible. We’ll definitely be adding more team members through them.
We make it easy to find and manage the top 1% of virtual assistants from the Philippines, Vietnam, Indonesia and more. Our tailored process ensures a perfect fit, backed by a no downtime guarantee.
Every business is different. Your dedicated account manager will take the time to understand your needs, goals, and processes.
Our recruitment specialists handpick a VA with the exact skills to meet your business requirements.
We manage the onboarding from start to finish, training your new VA to integrate smoothly into your team.
We stay involved with monthly check-ins to review performance and manage all HR tasks, including payroll and leave.
You’ll receive regular timesheet updates and only pay for the hours worked.
We handle payroll, leave, and timesheets, providing one simple monthly invoice.
Outsourcing does not have to be risky. With Outsource Teams, you get a reliable partner who takes care of the hiring, the management, and the admin so you can focus on growth.
A BPO virtual assistant is a remote team member hired through a business process outsourcing provider to...
Outsourcing admin tasks to virtual assistants gives business owners, managers and internal teams more time to focus...
Most businesses do not need more hours. They need the right work taken off the wrong person....
Get clear answers about virtual assistant hiring, including what is covered, how billing works, and how our platform can help you get started.
When you hire through Outsource Teams, you are not hiring an individual freelancer.
We recruit, vet, employ, and manage your virtual assistant on your behalf.
That means we handle recruitment, HR, payroll, compliance, tools, and ongoing support, while you focus on assigning work and running your business.
We offer fully vetted virtual assistants from just $7.50 USD per hour, with flexible options based on the hours and skills you need.
This approach typically saves businesses up to 70% compared to hiring locally, while still giving you reliable, professional support tailored to your workload.
No. We do not charge setup or recruitment fees. You should not have to pay hundreds or thousands of dollars before a VA has done any work. Our incentive is long-term success, not upfront fees.
Yes. We operate on a flexible, no lock-in model. You can scale your team up or down and cancel at any time. Your business needs change, and your staffing should be able to change with it.
If your VA is not the right fit, we replace them at no cost. Our free replacement guarantee means you do not pay additional recruitment fees or downtime costs. We handle the transition quickly so your work keeps moving.
We use a rigorous, multi-stage hiring process to find the top 1 percent of candidates. This includes AI screening, manual recruiter review, role-specific interviews, skills testing, identity checks, reference checks, and infrastructure verification. Only a small fraction of applicants ever make it through our process.
No. We employ your virtual assistant, not you. We handle all local employment laws, tax obligations, contracts, benefits, and compliance. This removes legal risk and administrative burden from your business.
We source talent globally across more than 18 countries. This allows us to find the best person for your role, your industry, and your preferred time zone, rather than limiting you to one location.
Because we recruit continuously and maintain a strong talent pipeline, we can move quickly once we understand your requirements. Our pre-vetted candidates reduce hiring time and speed up onboarding.
Scale your business faster with our vetted assistants from the Philippines. Start your free one week trial today and experience the difference.