Virtual Assistant (Non-Voice) VA
Handles the client's inbox, calendar, documents and research entirely in writing, so the owner gets back the hours lost to admin without needing anyone on the phone.
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Entry Level
$4 / hr
Intermediate ★
$6 / hr
Senior
$8 / hr
Responsibilities
- Triage the client's inbox daily, answer routine messages, flag what needs a decision and keep the unread count near zero.
- Manage calendars across time zones, book meetings and send agendas and reminders so nothing is double-booked.
- Prepare documents, reports and slide decks in Google Workspace or Microsoft 365 to the client's templates.
- Research suppliers, competitors, venues and contacts and return findings as a short written brief.
- Book travel and accommodation and reconcile receipts into monthly expense reports.
- Maintain digital filing, shared drives and CRM records so the team can find anything in seconds.
- Track tasks and deadlines in Asana, ClickUp or Trello and chase owners before items slip.
- Draft and proofread emails, memos and customer updates in the client's tone of voice.
- Document recurring processes as step-by-step SOPs so work can be handed over cleanly.
Software & Tools
Google Workspace
Microsoft 365
Slack
Asana
ClickUp
Trello
Calendly
Canva
Requirements
- At least 5 years' experience as a virtual assistant, administrative assistant or office coordinator supporting overseas clients.
- Advanced Google Workspace and Microsoft 365 skills, including Excel formulas, mail merges and document formatting.
- Hands-on experience with a task manager such as Asana, ClickUp or Trello and a CRM such as HubSpot.
- Excellent written English with accurate grammar, since all client communication is by email, chat and documents.
- Proven discretion with confidential business and personal information.
- Strong attention to detail and the habit of confirming instructions in writing before acting.
- Reliable high-speed internet with a backup connection and backup power, working the client's business hours.
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