Amazon Virtual Assistant VA
Manages an Amazon seller account day to day, from listings and inventory to PPC and case handling, protecting account health and growing sales on the platform.
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Description
An Amazon Virtual Assistant VA can manage the day-to-day operation of an Amazon seller account, including listings, inventory, PPC, account health and Seller Support cases. They can monitor FBA shipments, reconcile fees, track competitors and prepare regular performance reports. Outsource Teams provides top 1% vetted talent with Amazon Seller Central and FBA experience, no lock-in contracts and a replacement guarantee.
Responsibilities
- Create and optimise product listings with keyword-rich titles, bullets, A+ content and images.
- Monitor inventory and FBA shipments and plan restocks to avoid stockouts and storage fees.
- Manage Amazon PPC campaigns, adjust bids and negative keywords and report on ACoS.
- Open and follow up Seller Support cases for listing, inventory and reimbursement issues.
- Monitor account health, policy compliance and customer feedback.
- Respond to buyer messages and reviews within Amazon's response window.
- Track competitors, Buy Box share and pricing.
- Reconcile FBA fees, reimbursements and settlement reports.
- Research keywords and ranking with Helium 10 or Jungle Scout.
- Produce weekly sales, advertising and inventory reports.
Software & Tools
Requirements
- 5+ years managing Amazon seller accounts, including FBA and Seller Central operations.
- Proficient with Helium 10, Jungle Scout or similar research tools and with Amazon Advertising.
- Experience creating A+ content, brand stores and optimised listings.
- Strong Excel or Google Sheets skills for inventory forecasting and fee reconciliation.
- Understanding of Amazon policies, account health metrics and the reimbursement process.
- Clear written English for buyer messages, cases and listing copy.
- Stable high-speed internet with backup power and availability during the client's business hours.
Frequently Asked Questions
What can they manage inside Amazon?
They can optimise listings, monitor inventory and FBA shipments, manage PPC, handle Seller Support cases, monitor account health and track sales and advertising performance.
Can they help with advertising?
Yes. They can manage Amazon PPC campaigns, adjust bids and negative keywords and report on advertising performance, including ACoS.
What tools can they use?
They can work with Amazon Seller Central, Helium 10, Jungle Scout, Keepa, Amazon Brand Registry and Microsoft Excel.
How experienced are the candidates?
Candidates are expected to have at least five years managing Amazon seller accounts, including FBA and Seller Central operations.
How much does it cost?
Rates are listed in USD at $7 per hour for entry-level talent, $9 per hour for intermediate and $12 per hour for senior talent. Both full-time and part-time options are available.
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