LMS Administrator VA

A senior LMS Administrator runs your learning management system day to day, managing users, courses, enrolments and reporting so training is delivered on time and compliance records are always audit-ready.

Description

An LMS Administrator VA manages the day-to-day operation of a learning management system, including users, courses, enrolments, permissions, reporting and support. They can upload and test training content, configure reminders, manage integrations and produce compliance and completion reports. Outsource Teams provides top 1% vetted talent with substantial LMS administration experience, no lock-in contracts and a replacement guarantee, helping organisations keep online training organised, accessible and ready for reporting or audit.

Responsibilities

  • Administer the LMS platform such as Moodle, Docebo, Cornerstone, TalentLMS, SAP SuccessFactors Learning or Canvas, including settings, branding and permissions.
  • Manage user accounts, groups, roles and enrolments, including automated rules based on department, location or job title.
  • Upload, test and maintain SCORM, xAPI and video courses, learning paths and certifications.
  • Configure automated notifications, reminders and due dates that keep learners on track without manual chasing.
  • Build compliance, completion and engagement reports and dashboards for managers, HR and auditors.
  • Integrate the LMS with HR, identity and content systems via SSO, APIs or scheduled data feeds, and resolve sync errors.
  • Provide first-line support for learners and managers and escalate platform bugs to the vendor.
  • Manage LMS upgrades, release notes and testing of new features in a staging environment.
  • Maintain the course catalogue, retire outdated content and enforce naming and metadata standards.
  • Document administration procedures and train content owners on their part of the process.

Software & Tools

Moodle Canvas TalentLMS Docebo Thinkific Google Sheets

Requirements

  • 5+ years administering an LMS for a company or education provider with several hundred or more learners.
  • Deep experience with at least one major LMS such as Moodle, Docebo, Cornerstone, TalentLMS, Canvas or SuccessFactors Learning.
  • Strong understanding of SCORM, xAPI and course packaging, and of troubleshooting content that fails to launch or track.
  • Comfortable with data: Excel or Google Sheets at an advanced level, CSV imports and report building.
  • Experience with SSO and HRIS integrations such as Workday, BambooHR or Entra ID.
  • Clear written and spoken English for user support, documentation and vendor communication.
  • Reliable high-speed internet with a backup power source, and available during the client's business hours.

Frequently Asked Questions

What can they manage inside the LMS?

They can manage user accounts, roles, enrolments, courses, learning paths, certifications, due dates, notifications and permissions.

Can they upload and test courses?

Yes. They can upload and maintain SCORM, xAPI and video content and troubleshoot courses that do not launch or track correctly.

Can they build reports?

Yes. They can prepare completion, compliance and engagement reports and dashboards for managers, HR teams and auditors.

Can they help with integrations?

Yes. They can support connections between the LMS and HR, identity or content systems using SSO, APIs and scheduled data feeds.

What systems can they use?

They can work with Moodle, Canvas, TalentLMS, Docebo, Thinkific and other major LMS platforms.

How much does it cost?

Rates start at $7 USD per hour for entry level, $9 USD per hour for intermediate and $12 USD per hour for senior talent. Full-time and part-time options are available.

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