Quality Assurance Coordinator VA

A senior quality assurance coordinator maintains a manufacturer's or engineering firm's quality management system, running audits, corrective actions and document control so the business keeps its ISO 9001 certification and customers trust the product.

Responsibilities

  • Maintain the quality management system documentation including the quality manual, procedures and work instructions.
  • Plan and conduct internal audits against ISO 9001, IATF 16949 or AS9100 and report findings to management.
  • Manage corrective and preventive actions, tracking root cause analysis and verifying effectiveness.
  • Coordinate external certification audits and customer audits, preparing evidence and closing findings.
  • Track quality metrics such as non-conformances, customer complaints and cost of poor quality and present them at management reviews.
  • Control quality records, calibration schedules and supplier quality documentation.
  • Support supplier evaluation and monitoring with audits, scorecards and corrective action requests.
  • Train staff on quality procedures and changes to the management system.
  • Coordinate customer complaint investigations and formal responses such as 8D reports.
  • Drive continuous improvement projects using Lean and Six Sigma tools.

Software & Tools

Microsoft Excel Minitab SAP QM SharePoint Mango QMS Power BI

Requirements

  • Five or more years coordinating quality systems in manufacturing, engineering or a regulated industry.
  • Qualified ISO 9001 internal or lead auditor, with IATF 16949, AS9100 or ISO 13485 exposure valued.
  • Experienced with quality tools such as 8D, 5 Whys, FMEA, control plans and SPC, and software such as Minitab or a QMS platform.
  • A degree in engineering, science or quality management, or equivalent experience.
  • Clear English for audit reports, procedures and customer correspondence.
  • Organised, thorough and able to hold departments to their commitments.
  • A dependable home workspace with high-speed internet, power backup and working hours that match the client's plant.

Outsource Your Next Hire With Confidence

Scale your business faster with our vetted assistants from the Philippines. Start your free one week trial today and experience the difference.

Get a QuoteBook a Call

Consult a VA expert today!