Collections Officer VA

Home Industries customer-support Collections Officer

Responsibilities

- Contact customers to collect outstanding debts.
- Negotiate payment plans and settlements with customers.
- Maintain accurate records of collection activities.
- Investigate and resolve any discrepancies or disputes.
- Provide regular reports on collection performance.

Requirements

- High school diploma or equivalent; additional education is a plus.
- Previous experience in collections or a similar role.
- Strong negotiation and communication skills.
- Ability to handle difficult conversations with customers.Proficiency in relevant software and databases.

Pricing

Entry

Collections Officer

Hourly

$9

/hour

Monthly

$1,440

/month

Intermediate

Collections Officer

Hourly

$11

/hour

Monthly

$1,760

/month

Senior

Collections Officer

Hourly

$12

/hour

Monthly

$1,920

/month

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