Collections Officer VA
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Entry Level
$9 / hr
Intermediate ★
$11 / hr
Senior
$12 / hr
Responsibilities
- - Contact customers to collect outstanding debts.
- - Negotiate payment plans and settlements with customers.
- - Maintain accurate records of collection activities.
- - Investigate and resolve any discrepancies or disputes.
- - Provide regular reports on collection performance.
Requirements
- - High school diploma or equivalent; additional education is a plus.
- - Previous experience in collections or a similar role.
- - Strong negotiation and communication skills.
- - Ability to handle difficult conversations with customers.Proficiency in relevant software and databases.
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