Healthcare insurance verification specialist
Checks patient insurance coverage and eligibility, confirming service approval and informing patients of their financial...
Focus on patient care—let us handle the rest.
Our healthcare virtual assistants are skilled in managing medical records, appointment scheduling, billing, insurance claims, and patient communication. They help streamline your administrative processes, reduce workload, and ensure your practice runs more efficiently.


Checks patient insurance coverage and eligibility, confirming service approval and informing patients of their financial...
Transcribes medical notes and dictations into clear, accurate reports to ensure complete patient records and...
Maintains accurate, organised patient records to ensure sensitive information is securely stored and easily accessible...
Schedules patient appointments and coordinates calendars to optimise the healthcare provider’s time, ensuring an efficient...
Handles insurance claims and follows up with providers to ensure accurate billing and timely payments,...
We hire only the top 1% of healthcare VAs, ensuring expert support. Our VAs specialize in appointment scheduling, patient communication, medical record management, and billing support.
We’re the only VA provider offering a one-week risk-free trial. Test your healthcare VA at no cost, and if they’re not the right fit, we’ll replace them immediately.
We cover 10 paid leave days annually for our VAs, so you never pay for unproductive hours. Your healthcare operations continue without disruption.
We handle performance reviews and manage all HR tasks, including payroll and leave. Your VA stays efficient, ensuring smooth patient management and timely follow-ups.
We manage payroll, timesheets, and compliance, delivering one simple invoice each month. Focus on patient care while your VA handles administrative healthcare tasks efficiently.
You only pay for hours worked, with detailed timesheet updates. Get clear, predictable pricing for appointment scheduling, patient communication, and medical record management.
EXCELLENT Based on 6 reviews Posted on Julian YongTrustindex verifies that the original source of the review is Google. I needed to fill a role urgently and found Outsource Teams. The process was seamless, fast, and very personalised to my needs. I was pleasantly surprised of the quality of hire given the tight timeframe. I’ll definitely be using them again and would happily recommend them.Posted on Gary ChowTrustindex verifies that the original source of the review is Google. We employed 2 employees from Outsource Teams, The process was easy and response time was 2nd to non, Best experience so far. if your a looking on finding quality people that is cost efficient also look no further. Great for new start up company's looking to find quality and hardworking people.Posted on Ashley AsburyTrustindex verifies that the original source of the review is Google. I recently reached out to Richard for help expanding my ecommerce store. He supplied 2 staff who have been excellent! I highly recommend Outsource Teams and would be happy to use their services in future.Posted on Refined BeautyTrustindex verifies that the original source of the review is Google. We reached out to ScaleUp Teams on a friend’s recommendation when we needed customer support agents. From our very first inquiry, their communication was prompt, clear, and supportive. They kept us in the loop at every stage. The first hire wasn’t the right fit, but they covered our first two weeks at no charge and provided a free replacement who turned out to be exactly what we needed. The process was truly risk-free! We absolutely recommend ScaleUp Teams!Posted on Lamore DigitalTrustindex verifies that the original source of the review is Google. We used ScaleUp Teams to hire a VA, media buyer and a designer. Their performance has been outstanding, helping us cut our staffing costs by more than 3× compared to local hires and scale much earlier than we thought possible. We’ll definitely be adding more team members through them.
Managing patient records, appointments, billing, and insurance claims can slow down your practice. A medical virtual assistants handles these tasks, helping you stay organised, save time, and focus on patient care.
At Outsource Teams, we provide top 1% vetted healthcare VAs from the Philippines. Skilled in tools like Practice Management Systems, EMR/EHR software, medical billing platforms, and patient communication tools, our VAs deliver reliable, expert support. Test risk-free with our free trial, and pay only for productive hours thanks to our no-downtime guarantee. From appointment scheduling to managing records and claims, we’ll help keep your practice running smoothly.
Everything you need to know about hiring and working with healthcare VAs
A healthcare virtual assistant is a remote professional who supports your medical practice by handling tasks like appointment scheduling, patient communication, medical record management, billing, and insurance claims.
They help healthcare providers streamline administrative work, improve patient satisfaction, and free up time to focus on patient care without the overhead of hiring full-time staff.
Sales virtual assistants support a wide range of tasks that help drive revenue, improve efficiency, and free up your sales team. Key tasks include:
Each VA is matched to your specific sales needs and tools, ensuring efficient, high-impact sales support.
By hiring a healthcare virtual assistant, you can reduce administrative workload, improve patient experience, and ensure that your office operations run efficiently. A VA handles time-consuming tasks like scheduling, billing, and patient follow-ups, allowing you to spend more valuable time on patient care and practice growth.
A healthcare virtual assistant helps doctors, GPs, clinics, and medical practices by managing daily administrative tasks such as appointments, patient records, and insurance claims. This allows providers to focus on patient care, treatment planning, and maintaining strong patient relationships.
Choosing the right healthcare VA means finding someone who understands medical office workflows, communicates professionally with patients, and manages tasks efficiently. Look for these key qualities:
The right VA should improve your practice efficiency and allow you to focus on delivering quality patient care.
We offer flexible and affordable pricing plans to suit your business needs:
Both plans include:
You can save up to 70% on staffing costs, making it a more cost-effective option compared to hiring locally.
We hire the top 1% of healthcare virtual assistants in the Philippines through rigorous screening, including skills assessments, background checks, and interviews. Our healthcare VAs receive ongoing training, monthly performance reviews, and hourly timesheet tracking to ensure consistent quality and productivity.
If a VA doesn’t meet expectations during the free one-week trial period, we’ll provide a replacement at no extra cost, ensuring you get the right fit for your practice, risk-free.
Scale your business faster with our vetted assistants from the Philippines. Start your free one week trial today and experience the difference.