Position responsibilities
Our healthcare insurance verification specialist virtual assistant verifies patient coverage and eligibility before appointments. They ensure services are covered and patients understand their financial responsibilities upfront.
Here’s how they support your business:
- Verify patient insurance coverage by contacting insurance companies or checking online portals, ensuring that services provided are covered and that any copayments or deductibles are known in advance.
- Communicate with patients about their insurance coverage and any out-of-pocket expenses they may incur, helping them understand their financial responsibilities before receiving treatment.
- Track insurance verification results and update patient accounts, ensuring that all information is accurate and that any discrepancies are resolved before services are rendered.
