Position responsibilities
Our medical appointment scheduling virtual assistant manages patient bookings and keeps the provider’s schedule running efficiently. They coordinate appointments, reduce no-shows, and help maximise daily productivity.
Here’s how they support your business:
- Schedule patient appointments, coordinating with healthcare providers to find available slots and ensuring that appointments are booked efficiently without overlapping or overbooking.
- Send reminders to patients via email, SMS, or phone to reduce no-shows, improving the efficiency of the practice and ensuring that patients attend their scheduled appointments.
- Reschedule appointments as needed, updating both patients and healthcare providers in a timely manner and ensuring that the practice’s calendar is always accurate and up-to-date.
