Site Reliability Engineer VA

A senior Site Reliability Engineer keeps your production systems available and fast, defining service level objectives, automating operations and leading incident response so customers rarely notice a problem.

Responsibilities

  • Define and track SLIs, SLOs and error budgets for critical services with product and engineering teams.
  • Build observability with Prometheus, Grafana, Datadog, New Relic or OpenTelemetry, including dashboards and meaningful alerts.
  • Lead incident response, coordinate communication during outages and write blameless post-incident reviews with actions.
  • Automate operational work with Python, Go or Bash to reduce toil and remove manual steps.
  • Run and scale Kubernetes clusters and cloud infrastructure on AWS, Azure or Google Cloud with infrastructure as code.
  • Plan capacity and performance testing, and tune systems for latency and throughput.
  • Design for resilience with redundancy, graceful degradation, chaos testing and tested disaster recovery.
  • Review application changes for reliability risks and advise developers on production readiness.
  • Maintain on-call rotations, runbooks and escalation procedures.
  • Report on reliability trends and drive improvements that reduce incidents and mean time to recovery.

Software & Tools

Kubernetes Prometheus Grafana Terraform Datadog PagerDuty

Requirements

  • 5+ years in SRE, DevOps or production engineering roles for customer-facing systems.
  • Strong Linux, networking and cloud skills, with production Kubernetes and Terraform experience.
  • Proficiency in Python, Go or Bash for automation and tooling.
  • Deep experience with observability platforms and with designing alerting that avoids noise.
  • Experience running on-call, leading incidents and producing post-incident reviews.
  • Familiarity with SLO frameworks and Google SRE practices, with cloud or Kubernetes certifications an advantage.
  • Calm, clear English under pressure for incident communication and written reviews.
  • Reliable high-speed internet with backup power, available during the client's business hours and willing to take part in its on-call rotation.

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