ATS Administrator VA

An ATS administrator who owns your applicant tracking system: configuration, workflows, job templates, integrations, user permissions, data hygiene and reporting. Recruiters get a system that works the way your process does, and leadership gets hiring data they can trust.

Responsibilities

  • Configure and maintain the ATS (for example Greenhouse, Lever, Workday Recruiting, SmartRecruiters, iCIMS or Bullhorn), including pipelines, stages, job templates, scorecards and approval workflows.
  • Manage users, roles and permissions, and onboard and train recruiters and hiring managers on the system.
  • Build and maintain integrations with job boards, HRIS, background check, assessment, e-signature and scheduling tools, and fix them when they break.
  • Keep data clean by merging duplicates, enforcing required fields, archiving old requisitions and running regular audits.
  • Build reports and dashboards on pipeline, time to fill, source of hire, diversity and recruiter activity, and answer ad hoc data requests.
  • Manage the careers page and job posting distribution through the ATS.
  • Document processes and configuration and maintain a change log for every system change.
  • Act as the first line of support for ATS issues and escalate to the vendor with clear reproduction steps.
  • Ensure candidate data handling meets privacy requirements such as GDPR and CCPA, including retention and deletion rules.
  • Evaluate new features and releases and recommend improvements to the recruiting team.

Software & Tools

Bullhorn JobAdder Greenhouse Lever Workable Microsoft Excel

Requirements

  • At least 5 years of ATS or HR systems administration experience, with deep hands-on knowledge of at least one major platform such as Greenhouse, Lever, Workday Recruiting, iCIMS, SmartRecruiters or Bullhorn.
  • Experience building and maintaining integrations via native connectors, Zapier or APIs, and troubleshooting data flow issues.
  • Strong reporting skills in the ATS reporting module plus Excel or Google Sheets, with Looker, Power BI or Tableau a plus.
  • Understands recruiting workflows well enough to translate a process into system configuration.
  • Familiar with candidate data privacy obligations under GDPR, CCPA or similar.
  • Clear written English for documentation, training guides and vendor tickets, and confident spoken English for user training.
  • Reliable high-speed internet and backup power, working the client's business hours for user support.

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