Medical Records Specialist VA
A medical records specialist who keeps your patient charts complete, accurate and compliant: indexing documents, processing release-of-information requests, chasing missing records and auditing charts. Clinicians and auditors find what they need first time.
- Top 1% vetted talent
- No lock-in contracts
- Replacement guarantee
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Hourly rates · No lock-in contracts
Description
A Medical Records Specialist VA keeps patient charts organised, complete and compliant by indexing documents, processing release requests, retrieving missing records and auditing files. They can also merge duplicate records, track deficiencies and prepare records for audits or legal requests. Outsource Teams provides top 1% vetted talent with health information management experience, no lock-in contracts and a replacement guarantee.
Responsibilities
- Index, scan and file incoming clinical documents, results and correspondence to the correct patient chart and document type in the EHR.
- Process release-of-information requests from patients, attorneys, insurers and other providers, verifying authorisation and logging every disclosure.
- Audit charts for completeness, missing signatures, duplicate records and misfiled documents, and correct them following the practice's procedures.
- Merge duplicate patient records and resolve identity discrepancies with the registration team.
- Retrieve outside records and prior notes ahead of visits and for continuity-of-care requests.
- Track deficiencies and chase providers for unsigned notes, incomplete documentation and outstanding queries.
- Apply the practice's record retention, purge and legal-hold rules correctly.
- Prepare records packages for payer audits, HEDIS reviews and legal requests within deadlines.
- Maintain access logs and support privacy investigations, working under HIPAA and the client's privacy policies.
Software & Tools
Requirements
- At least 5 years of health information management or medical records experience in a hospital, clinic or health system.
- RHIT or RHIA credential from AHIMA, or an equivalent health information qualification, is preferred.
- Experienced with EHR document management in systems such as Epic, Cerner, Meditech or athenahealth, and with scanning and indexing tools.
- Thorough understanding of HIPAA, release-of-information rules and record retention requirements.
- Fast, accurate data handling with a very low error rate and the patience for high-volume work.
- Professional written English for correspondence with requesters and clear spoken English for provider follow-ups.
- Secure home office with reliable high-speed internet and backup power, working the client's business hours.
Frequently Asked Questions
What records work can they handle?
They can scan and index documents, process release requests, audit charts, retrieve outside records and track missing documentation.
Can they process release-of-information requests?
Yes. They can verify authorisations, log disclosures and prepare records packages for patients, insurers, attorneys and other providers.
What systems can they use?
They can work with Epic, Cerner, Best Practice, Adobe Acrobat and Microsoft Excel.
How experienced are the candidates?
Candidates are expected to have at least five years of health information management or medical records experience.
How much does it cost?
Rates are listed in USD at $7 per hour for entry-level talent, $9 per hour for intermediate and $12 per hour for senior talent. Both full-time and part-time options are available.
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